General terms of sale

Last updated: May 14, 2026

Scope

These General Terms of Sale govern paid Granit subscriptions, including plans that unlock advanced portfolio, storage, media organisation and client gallery features. They complement the Terms of Service.

Plans, prices and taxes

Available plans, included features, possible quotas, trial periods, prices, currency and applicable taxes are shown before checkout confirmation. Prices may change, but changes affecting an active subscription are communicated before they take effect when required by law or contract.

Order and confirmation

The order is confirmed when the user accepts the selected plan and payment is approved. Before confirmation, the user can review the subscription details, billing period, total price and billing information.

Payment and invoicing

Payments are processed by Stripe or the payment provider identified at checkout. Granit does not store full card numbers. Invoices or receipts are made available through the customer space or payment portal where applicable.

Service access

After payment validation, subscription entitlements are activated automatically or within a reasonable delay if technical verification is needed. As the service is provided digitally, access may start immediately at the user's request.

Renewal, cancellation and refunds

Unless stated otherwise, subscriptions renew automatically for each period. Users may cancel renewal from their customer space or by contacting Granit. Refund, withdrawal, proration and goodwill rules must be confirmed in the final commercial policy according to the customer's consumer or business status.

Support and disputes

For billing, access or cancellation questions, contact contact@granit.app. Mediation, applicable law and competent jurisdiction must be aligned with the Terms of Service and Granit's final legal structure.